Workshop service
Structured inspection, fault-finding, maintenance and repair across the mechanical, hydraulic, pneumatic, auto-electrical and control systems used in Werner equipment.
Service & support
Keep the equipment working.
Workshop expertise, field-service support, planned maintenance and genuine Werner parts—structured around the equipment and the job it must keep doing.
Workshop & field capability
Technical support where the equipment needs it.
Werner Pumps supplies and maintains high-pressure jetting and vacuum equipment through an in-house technical team and a growing service-and-repair fleet.
Field service
Where the application and site allow, Werner technicians take technical support to the equipment, helping reduce vehicle movement and shorten operational interruptions.
Preventative maintenance
One-, three- and five-year maintenance-plan options can include scheduled on-site work, genuine Werner parts and support aligned with operating conditions.
Parts & technical support
Pumps, hoses, ENZ nozzles, guns, lances, cleaning equipment and application guidance help maintain the complete working system.
Mobile technical capability
Field support, ready to move.
Werner field-service vehicles help take diagnostic and repair capability to customer equipment where site conditions allow. Each visit is arranged around the unit, fault, location and access requirements so the service team can prepare the appropriate technician, tooling and parts.
Book field service →
Choose the support structure
Service built around uptime.
The right arrangement depends on the unit, operating environment, duty cycle, location and level of planned support required.
| Support option | Best suited to | Workshop | Field service | Preventative maintenance | Parts |
|---|---|---|---|---|---|
| On-demand support | Unexpected faults or individual maintenance requirements | Available | Where practical | Quoted as required | Quoted as required |
| Planned maintenance | Operators who want scheduled inspections around the duty cycle | Planned | Can be scheduled | Scheduled | Planned against inspection |
| 1-, 3- or 5-year plan | Werner-manufactured units requiring structured long-term support | Plan-dependent | Plan-dependent | Included as specified | Genuine parts as specified |
Scope, response, travel, labour and included parts are confirmed in the applicable quotation or maintenance agreement.
Book service →Support through the equipment lifecycle
From handover to long-term operation.
Commissioning & handover
Equipment handover can include operating guidance, safety familiarisation and the documentation required for the agreed configuration.
Operator training
Initial and refresher training can be arranged so operators understand the working system, daily checks and correct application of the equipment.
Genuine parts
The service team helps identify pumps, hoses, nozzles, controls and other application-specific parts against the unit and job number.
Technical fault-finding
In-house mechanical, hydraulic, pneumatic and auto-electrical capability supports structured diagnosis before repair scope is confirmed.
Service booking
Give the service team a clear starting point.
Choose a call-out or workshop booking and include the unit, job number, location, fault symptoms and approval requirements.